Privacy Policy

This Privacy Policy explains how Ink Writing Academy processes personal data when users visit inkwritinghaybench.click, enroll in courses, or otherwise interact with the site. It describes what we collect, how we use it, when we share it, and the choices and rights available to users.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

Contact Information

Privacy email

info@inkwritinghaybench.click

Telephone

+421 911 705 246

Mailing address

Čajkovského 4, 949 11 Nitra

Privacy inquiries

User Rights

Depending on applicable law, users may have rights to access, correct, delete, or restrict their personal data, and to object to certain processing. Users may also have the right to receive a copy of their data in a portable format in some circumstances. These rights are not absolute and may be limited by legal obligations or legitimate operational needs.

Available rights may vary depending on the legal basis and the user's location.

Requests

How to Make a Request

To exercise a privacy right, a user should submit a clear request and provide enough information for us to verify identity and locate the relevant records. We may ask for additional details where needed to protect against unauthorized access or misuse. If a request is refused in whole or in part, we will explain the reason where required by law.

Requests are handled through a verification process before any disclosure or change is made.

Data Retention

We retain personal data for the period needed to provide the site and courses, maintain records, resolve disputes, enforce agreements, and meet legal, accounting, or security obligations. When data is no longer required, we delete it, anonymize it, or retain it in a restricted form where the law requires a longer period.

Data is kept only for as long as needed for the relevant purpose or legal requirement.

Policy Updates

Policy Changes

We may update this policy from time to time to reflect changes in our services, data practices, or legal requirements. The revised version will take effect when posted unless a different effective date is stated. Users should review the policy periodically to stay informed about current practices.

We review this policy when our practices or legal obligations change.

01 · Collection

Personal Data We Collect

We may collect identifiers and contact details, account and course enrollment information, communications sent to us, payment-related records where applicable, technical data such as device and browser information, and usage data about how the site is accessed and used. In a course context, we may also process learning progress, quiz results, and other activity records needed to provide and manage access to training content.

The categories of data collected depend on how users interact with the site and services.

02 · Sources

Sources of Personal Data

We receive data directly from users when they create an account, enroll in a course, submit forms, or contact us. We also collect data automatically through site logs, cookies, and similar technologies. In some cases, we receive limited information from payment processors, hosting providers, analytics tools, or other operational partners that support the site.

Information may come from users, automated systems, and service providers involved in site operation.

03 · Cookies

Types of Cookies

We may use session cookies, which expire when the browser is closed, and persistent cookies, which remain for a limited period. Cookies may be used to keep the site secure, remember user preferences, support course functionality, and understand how pages are used. We do not rely on cookies for purposes that are not described in this policy.

Cookie use is limited to operational, preference, and measurement purposes.

04 · Controls

Cookie Controls

We use standard cookie controls to manage essential, functional, and analytics cookies. Essential cookies are needed for basic site operation and cannot usually be disabled through the site. Other cookies may be limited through browser settings or any consent tool provided on the site. If cookies are blocked, some features may not function as intended.

Cookie preferences can be adjusted through browser settings and, where available, site controls.

01 · Purpose

How We Use Personal Data

We use personal data to provide access to courses, manage accounts, process enrollments, communicate with users, deliver support, maintain site security, monitor performance, improve content and functionality, administer payments where applicable, and comply with legal obligations. We may also use limited data to detect fraud, troubleshoot technical issues, and keep records needed for business administration.

Processing is limited to operational, educational, security, and compliance purposes.

02 · Sharing

Service Providers and Partners

We may share personal data with hosting providers, analytics services, payment processors, communication tools, and other vendors that support site operations. These parties act on our instructions or as independent controllers where applicable, and they are expected to use the data only for the services they provide or as otherwise permitted by law.

Service providers receive only the information needed to perform their assigned functions.

03 · Legal basis

Legal Disclosures

We may disclose personal data when necessary to comply with legal obligations, lawful requests, court orders, or regulatory requirements. We may also share information to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of the site, our users, or others.

Disclosure to public authorities is limited to situations required or permitted by law.